Care-Buddy

Privacy Policy

Last updated: August 29, 2024

Introduction

Healing Hands Clinic Private Limited ("Company") owns and operates the Care-Buddy App ("App"). This Privacy Policy describes how we collect, use, and share information when you use our App. By using the App, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

1. Camera Access: The App requires camera access to scan the QR code on your discharge card, enabling access to certain functionalities of the App.
2. Advertising ID: The App collects the Advertising ID (AD_ID) from your device. This identifier is used for analytics and advertising purposes to provide personalized content and improve our services. You can reset your Advertising ID or opt-out of personalized ads through your device settings.
3. User Information: The App does not collect additional information from you; it directly accesses the data you provided to us during your visit to our hospital.
4. Personal Information: The personal information you provided at our hospital is used solely for the App's functionality. The App does not collect any additional personal information.
5. Data Handling: Your information is securely stored on Healing Hands Clinic's servers. We take the utmost care in maintaining the security and integrity of our services.
6. Usage Prohibition: The Company reserves the right to prohibit the use of the App by any individual or entity in any location or country without providing a reason.
7. Service Charges: The services provided by the App are offered at no cost to patients of Healing Hands Clinic.
8. Service Disablement: The Company reserves the right to disable the service for any individual or partner if the services are used for unintended or unlawful purposes. Necessary legal action may be taken if required.

Data Sharing and Retention

• Data Sharing: We do not share personal or sensitive user data with third parties without user consent, except as required for analytics or advertising purposes as described above.
• Data Retention: The Company retains user data for as long as the account is active or as needed to provide services. Users may request the deletion of their data by contacting us through the provided contact details.

Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

Privacy Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@healinghandsclinic.co.in

Accessibility

This Privacy Policy is available on our website and within the App itself. It is readable in a standard browser without any plug-ins or special handlers and is non-editable.