In order to provide comfort to our patients, we, at Healing Hands Clinic, do the process of preauthorization.

Documents required for cashless facility:
A.CASHLESS CARD ( Provided by your insurance company ) or Policy Paper ( current & previous year )
B.ID PROOF ( Pan Card/ Driving License/Voter ID Card etc ) on which your Date of Birth ( DOB ) is mentioned.

( Ideally these documents need to be submitted 5 days prior to your surgery. But if you are unable to do so then at least it should be submitted 12 hours prior to surgery. But in case of emergency, patient can get admitted and cashless process can be started after surgery ).

Either you handover the documents or you can mail us on our email ID

  1. Your preapproval form duly signed by you will be filled and submitted by us to the concerned hospital and further that hospital submits it to the TPA ( Third Party Assurance ).
  2. It takes 24-48hours of working for this entire process of preapproval.
  3. Sanction amount always comes in two parts from Insurance Company. You can get admitted only after the initial part of sanction is received and second part of sanction obtained after 12 hours of discharge.
  4. You are usually entitled for rooms, which amounts to 1% of your total coverage under insurance. In case if you want to go for luxury accommodationto which you are not entitled to, then you are supposed topay the difference amount.
Health insurance for piles and constipation treatment


  1. Patients have to pay non-medical or administrative charges which are not payable by insurance company or by TPA. For example, registration/admission service charges telefax/photocopy, food and beverages for relatives special diets, external implants, supports and accessories, dental treatment, toiletries,private nurse charges, ambulance, barber charges.
  2. .During consultation, we give you the rough idea about surgical expenses.Further depending on intra-operative findings, surgery timing, given estimate may increase by 10-20%.
  3. There is a code for each and every surgery which is already pre-approved by the insurance company from particular hospital and the entire billing is based on that code.
  4. Entire discharge procedure will take 8-12 hours after the final bill and discharge card is submitted to the TPA.
  5. Based on the terms and conditions in your policy, insurance company may deny cashless facility for a particular patient. Under such cases patient can do following things:-

a.Opt for cash payment.
b.Try for reimbursement.
c.Can opt for smaller nursing home like Sharda Clinic to save on cost.

For Further assistance please contact us on:7774099753/8149139460 With the primary centre in heart of Pune city, Healing Hands Clinic now has satellite centres in Mumbai, Navi Mumbai, Chinchwad, Chakan, Nashik and Jaipur.